Privacy Policy

Privacy policy

We treat all your Personal Information as confidential (although we reserve the right to disclose this information in the circumstances set out below). We keep it on a secure server and we fully comply with all applicable UK Data Protection and consumer legislation. As part of our commitment to your privacy rights and security, our website has been certified with SSL (Secure Socket Layer) which encrypts all your information and data and we use PayPal the leading data capture company.

If you are under 18, we require that you inform a parent or guardian about ATP Kits Privacy Policy and Terms & Conditions as well as requiring their consent to the Privacy and Security and General Terms & Conditions before registering and placing an order with ATP Kits.

By visiting ATP Kits, you are accepting and consenting to the practices described in this Privacy and Security Policy and General Terms & Conditions.

When you shop on ATP Kits we will ask you to input Personal Information from you. We may also collect, and our third party providers of advertisements and content may collect, information about where you are on the internet (e.g. the URL you came from, IP address, domain types like .co.uk and .com), your browser type, the country and telephone area code where your computer is located, the pages of our website that were viewed during your visit, the advertisements you clicked on, and any search terms that you entered on our website (“User Information”).

You should be aware that this site is being monitored and may capture information about your visit that will help us improve the quality of our service.

We use your information only for the following purposes:

  • Processing your orders
  • For statistical or survey purposes to improve this website and its services to you
  • To serve website content and advertisements to you
  • To administer this website
  • If you consent, to notify you of products or special offers that may be of interest to you

You agree that you do not object to us contacting you for any of the above purposes whether by telephone, e-mail or in writing and you confirm that you do not and will not consider any of the above as being a breach of any of your rights under the Privacy and Electronic Communications (EC Directive) Regulations 2003.

When you create a shopping account while ordering online you will be given the option to receive information from ATP Kits by e-mail about products, promotions or special offers which we feel may be of interest to you. In the event that you do not wish to be contacted for such purposes, ensure that you tick the appropriate box as you go through the registration process. You may unsubscribe from our contact list at any time by ticking the relevant box in your My Account page. If you are having trouble unsubscribing, please email us at customer.service@atpkits.co.uk to request no further emails.

Your Personal Information may be disclosed to reputable third parties who will help process your order. ATP Kits requires all such third parties to treat your personal information as fully confidential and to fully comply with all applicable UK Data Protection and consumer legislation. We will not release your Personal Information to any company outside ATP Kits for mailing or marketing purposes without your consent.

You should be aware that if we are requested by the police or any other regulatory or government authority investigating suspected illegal activities to provide your Personal Information and /or User Information we are entitled to do so.

We use Cookies to keep track of your current shopping and so that you may retrieve your shopping basket at any time. (A Cookie is a piece of information that is stored on your computer’s hard drive by your web browser which tracks your movements within websites.) Most browsers are automatically set to accept cookies but usually you can alter the settings of your browser to prevent automatic acceptance. You may refuse Cookies but will be unable to use the personalised aspects of this site.

Please note that this policy applies to ATP Kits and/or its subsidiaries, but not to websites maintained by other companies or organisations to which we link. Please ensure that you read the Privacy Policy of such other companies or organisations before submitting any personal information.

ATP Kits collects personal information in several ways directly from its online visitors when they order for themselves, buy a gift voucher for a friend or when they register for a service offered by ATP Kits.

If an order is placed with us, we need to hold personal information including your name, email address, phone numbers, home address, shipping address(es), credit card billing address(es) and birth date so that we can process and fulfil your orders. Credit card details are entered directly into our payment partner’s PayPal systems and are neither transmitted nor held on ATP Kits systems.

In certain instances we may be required to collect and store additional data including credit card details. This will only be done with your explicit consent. Additionally we may also obtain information as a result of authentication or identity checks. Sometimes we may ask for your telephone number. This number may be given to our courier for delivery services. These details allow us to process your order and to let you know the status of your order.

Your personal information may also be checked with credit agencies to prevent fraud. Where there is a legal obligation to do so, we may disclose your information to any relevant regulatory body.

We strive to limit use of your information to those offers that we think you would appreciate receiving. If we change our policy on disclosure to others, we will inform you and give you the choice of opting out.

You can opt-out from having your personally identifiable information shared with our business partners or ATP Kits subsidiaries (except as required by law, court order, or as requested by other government or law enforcement authority or as may be required to deliver your purchases). It is not the Company’s current policy to share its customers’ personal details with third parties other than as stated herein.

If for any reason you are concerned that the personal information maintained by ATP Kits is not correct, please visit the web site and, after logging into the site using the Sign In button your personal information will be made available for review and change in the My Account section. Only you, and/or upon request from you, the customer service team can access your personal data from the web site using your password and User ID. Information may be changed online.

Should you choose to have your name and personal data altered by us or removed from our database all together, you can do so by sending an email to customer.service@atpkits.co.uk or by writing to us at: ATP Kits, 71 Samuel White Road, Bristol, BS15 3LX, England.

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